FAQs
As web developers, what’s is your research process like?
Our research process sets us apart. Before starting any project, we invest about 90 minutes in a thorough discovery call to ensure we’re the right fit and fully aligned on goals. We dive deep into understanding your business objectives, key offerings, target audience, marketing approach, and competitors. We also explore your vision for the website—its structure, functionality, and any special features you have in mind. This strategic conversation helps us build a site tailored to your needs, designed for results from day one.
Do you have a contract?
Yes—but with total flexibility. We work on a month-to-month basis because we believe in earning your trust continuously, not locking you in. Our ongoing commitment means we proactively maintain your website—ensuring everything runs smoothly, software stays updated, backups are securely in place (both on the server and in the cloud), and your online presence stays protected. You stay in control, and we stay accountable—every single month.
Do you keep backup of my site?
Absolutely —we take backups seriously. We maintain complete, up-to-date copies of your website at all times. These are stored both on the server and securely in the cloud, so if anything unexpected happens, we’re ready. While we’ve never had a failure, we believe it’s always better to be safe than sorry. Peace of mind is part of the service.
Do you outsource projects or complete them in-house?
Your project stays in expert hands—from start to finish. At Centrix, we never outsource. Every part of your website is crafted in-house by our power team of specialists, each an expert in their field—from graphic design and development to accessibility, SEO, and digital strategy.
No hand-offs. No miscommunication. No compromise on quality. Everyone on our team knows your project inside and out, working together under one clear vision and leadership. That means faster turnaround, better results, and a truly cohesive product tailored to your business. You can hardly be in better hands.
What is the investment of money and time needed?
Your investment will be as low as possible—without compromising results. We custom-craft each proposal based on your specific needs, goals, competitive landscape, and any unique functionality your project requires. There are no pre-made packages—just a one-time investment designed to get you the most value and performance for your money.
To make things even better, our Monthly Benefits Package (MBP) is designed to save you both time and money. It includes everything you need to keep your website running smoothly and effectively: hosting, security, licensing, regular server and cloud backups, and up to two hours of expert consulting each month to optimize content, refresh visuals, and fine-tune performance.
Bottom line: we keep your investment lean while delivering powerful, ongoing benefits that protect your website—and your profits.
What tools are you going to use to develop my website?
We build your website using cutting-edge tools—no templates, no shortcuts. Every website we develop is a custom-built solution tailored specifically to your business goals and audience. We never use pre-made templates, so your site stands out with a unique design and structure built just for you.
Our development stack includes the latest, fully licensed software and industry-best tools—like WordPress, premium page builders such as Bricks Builder or Elementor, and a carefully selected set of plugins for security, backups, SEO, and custom post types (CPTs).
We intentionally keep our tech stack lean, using only what’s necessary to maximize performance, speed, and reliability. Each tool is implemented using best practices to ensure super-fast loading pages, long-term maintainability, and the best possible user experience—for all your visitors.
Who owns the website after completion?
You own 100% of your website—no strings attached. Unlike many developers (and platforms like Wix or Shopify), We ensure that you’re in full control of your digital assets once your website is complete.
At handoff, you’ll receive full access credentials to every single account involved in the process—this typically includes your domain registrar, hosting provider, WordPress admin dashboard, cPanel, and any other accounts set up during development.
There are no long-term contracts or platform lock-ins. Since your site is built on open-source WordPress, you have the freedom to move it to any hosting provider, anytime. With us, you stay in control, and your website truly belongs to you.
Will my website grow with my business?
Absolutely—your website will grow as your business grows. Scalability is built into every Centrix website from day one. Whether you’re expanding services, opening new locations, or adding team members, your site is designed to evolve with you—quickly, easily, and affordably.
Our smart structure means most updates require nothing more than filling out a simple form. From there, your site automatically updates menus, archive pages, service listings, team profiles, and more—no extra development time or high costs.
At Centrix, we don’t just build websites. We build digital platforms that are ready to grow with you, every step of the way.
Will you generate content for us?
We don’t just publish content — we elevate yours. While we can create content if needed, we strongly recommend you provide it. After all, you know your business, your audience, and your message best. Your voice brings authenticity and expertise that no outsider can replicate.
Many agencies rely on AI-generated or duplicated content that lacks substance and risks harming your reputation — and your SEO. At Centrix, we believe that valuable, original content is key to trust and ranking.
What we do is take your content and transform it: we’ll optimize it for search engines while keeping it clear, engaging, and tailored for your visitors. Your message, amplified.